How To Overcome Cross Cultural Communication Barriers English Language Essay

How To Overcome Cross pagan communicating Barriers English Language EssayWhich aspects of the local culture would you wish to observe and understand in order to avoid problems of cross- cultural discourse? Culture means the customary beliefs, accessible norms, values, material traits, and deportment patterns transmitted from generation to generation that distinguish groups of people. Cultural desktop affects how individuals communicate and how they interpret messages received from others.Corporate CultureFive generally recognized core cultural dimensions atomic number 18 ethnicity, race, gender, age physical disability. In addition to these core cultural dimensions for individuals, organizations much(prenominal) as corporations take a leak behavioral expectations, values, and patterns of operation that are referred to as organizational or corporate culture.Large corporations such as Microsoft seek personnel diversity that represents the multicultural environment in which the organization operates. The Standards of Conduct for Microsoft states the belief that retaining and fully engaging diverse talents leads to enhanced creation in products and services.cross-cultural CommunicationThe ability to successfully foster, improve form relationships with the members of take issueent cultures is known as cross-cultural communication.. It is based on other cultures manners, values, decision-making practices, social structure perceptions, and the way of communication of group members in person, verbal or non verbal, or in writing.1. For understanding to take place, both people must have some form of knowledge or certainness regarding the norms or customs that exist in each others culture.2. It is essential that people understand the potential problems of cross-cultural communication, and make a conscious effort to overcome these problems and main(prenominal) to assume that wholenesss efforts will not continuously be successful, and adjust ones behavior a ppropriately.3. For example, one should always assume that there is a significant possibility that cultural dissentences are causing communication problems, and be willing to be patient and forgiving, rather than incompatible and aggressive, if problems develop. One should respond slowly and carefully in cross-cultural exchanges, not jumping to the conclusion that you know what is being thought and said.4. If words are use differently between languages or cultural groups, however, even active listening can overlook misunderstandings. Active listening can sometimes be apply to check this out-by repeating what one thinks he or she heard, one can confirm that one understands the communication accurately.5. Intermediaries are helpful in translating both the plaza and the manner of what is said.The impact different cultures have on peoples behavior, emotions and thought processes are the focus of cross-cultural psychology. The norms and values at heart a culture go a long way toward shaping a persons psychological make-up and how she interacts with her environment.6. Cross-cultural query examines how different cultures compare in terms of human behavior. The purpose of this research is to address the growing conflicts and global concerns that arise as a result of cultural differences.Impact of Cross-Cultural Differences on Employees behavior Individual behavior in organizational place varies across cultures. The behavior patterns are likely to be widespread and pervasive within an organization. Culture itself is an important variable for this variation. There are excessively other factors like differing standards of living and varied geographical conditions which cause variations in behavior. However, culture is a significant factor. Although behavior within organizational setting remains quite diverse across cultures, organizations themselves appear to be increasingly similar. Hence, managerial practices at a general level whitethorn be alike, hardly the p eople who work with in organizations differ markedly. The same manager behaves differently in different cultural settings. A manager may adopt one set of behaviors when working in one culture, but may change those behaviors when moved into a different culture. Cultural diversity can be an important source of energy in enhancing organizational effectiveness. More and more organizations are realizing the virtues of cultural diversity, but surprisingly, little do they know how to manage it.Issues in Cross-Cultural Communication1. Language When people do business, they need to be give tongue toing the same language. Even if two folks are not naturals of a definite language, there must exist a certain consistency in the verbiage in order to avoid some potentially catastrophic circumstances.2. piece of work More and more managers are seeing problems within their own workplace because of a lack of understanding of other cultures. It simply involves two people of a different ethnic backg round who do not understand the other culture well enough to effectively communicate with each other.3. Lack of communication This most much occurs when managers and upper level management do not feel the need to communicate with their workers because they do not know how.4. Use of jargons workers do not mean to harm anyone when they choose hurtful words, but the damage can often times be irreparable. In this case, it is always better to be safe than to be sorry.Barriers of CommunicationA number of communication barriers exist when we are interacting with people from different cultures. These are(a) Discrimination Harassment1. Discrimination is video display favoritism toward or prejudicial rejection of people because of differences.2. Business communication between the sexes calls for a clear understanding of remarks and actions that could be construed as sexual worrying.3. Sexual harassment is unwelcome behavior of a sexual nature or with sexual overtones. It may occur for men as well as women.4. A dupe of continued offensive behavior should report the harassment to the proper person in the organization.b) Lack of knowledge understanding of culturesAn understanding of cultures means being aware that individuals within each culture have similarities and differences. It means responding to people as individuals while recognizing that cultural backgrounds and experiences influence behavior and communication.c) Cultural Relativism Ethnocentrism1. Cultural relativism compares the values and behavior of different cultures and usually means judging them against standards of right and wrong. This approach to other cultures becomes a barrier when you assume that cultural beliefs, values and behaviors are wrong if they differ from those of your culture.2. Ethnocentrism is the inherent belief that your own cultural tradition and values are correct and superior. People around the world are ethnocentric to a degree. Beliefs, values, and behaviors that differ from t hose of your culture may seem peculiar, strange and even wrong.d) Language An increase in multicultural interactions presents language challenges. When organizations communicate with the large number of people who call the languages other than English misunderstandings may occur. Non verbal language influences the receivers understanding and acceptance of a spoken message. If the message receiver perceives a difference between the senders verbal and communicatory messages, he or she is more likely to believe the non-verbal than the verbal communication. In multicultural business communication, non verbal signs vary as much as spoken languages do. Nonverbal greetings vary from a bow to a handshake or from a hug to an upward flick of the eyebrows. Not understanding cultural differences in nonverbal messages causes communication problems.How to overcome Cross-Cultural Communication barriers?1. Introducing employees who will be working together in a non-threatening environment enable s a estimable working relationship long term. Learning about another cultures language, rules and norms for acceptable behavior helps prepare your employees to deal with situations as they arise.2. Conducting activities to demonstrate how dependent we are on language.3. Provide workshops, tips and techniques for communicating effectively in cross-cultural work environments.4. Coach employees to mediate conflicts related to cultural misunderstandings. Provide opportunities for employees to respond to situations from viewpoints different than their own.Multicultural Communication Guidelines(a) Understand your own culture Improve communication with others by increasing awareness of your own culture and its influences on your beliefs, values, and behavior patterns. Recognize that your cultural background and experiences shape how you think, what you value, and how you communicate.(b) Identify and adapt to language differences If you are communicating with persons from another culture, learn how that cultures verbal and nonverbal languages differ from your own. Observe and learn the meaning of nonverbal communication signal such as facial nerves, social distance for conversing, and hand gestures. Avoid nonverbal signals that may be offensive.(c) Keep an open oral sex and respect diversity Learn about other cultures, beliefs, and customs without judging them by your own cultural identity and unexamined biases. This is not to suggest that you change your beliefs or disrespects your own culture, but rather that you recognize that cultural values affect beliefs and behaviors and that understanding how others interpret verbal and nonverbal language helps your communication receive the intend response.High Context vs. Low Context CulturesS.No.High ContextLow ContextIndirect communication patternsDirect and specific communication2.Fewer words, more nonverbal cluesHigh value on words rather than shared background.3.Simple, ambiguous messagesStructured messages with tech nical details.4.Highly verbal people perceived as unattractive smiling associate with nervousness.Informal, smile frequently, and frequent use of hand gestures and facial expressions5.Reliance on long term relationships and underlying messages.Transitory personal relationships shared background not assumed for meanings.6.Long term view of time.Short term view of time.7.Appointments considered flexible, on time may be within a half hour , week, or monthEmphasis on appointments, management of schedules, and punctuality.8.Vague, non confrontational language preferencesFocus on getting a calling done, succeeding, and profitability9.Honor and face more important than business defer to power and positionTransitory personal relationships ideas and people assumed as equals.Strategies for in force(p) Communicationhttp//t3.gstatic.com/images?q=tbnANd9GcTuQKF8lZfBNthoB1APi30XXqaOXA0uGktFUVy1f4sKgvz7HhcewAAspects of Japanese CultureCommunication Relationships1. On the basis of personal relat ionships, Japanese prefer to do business.2. Greetings or seasonal cards maintain favourable relationships.3. The person should be good correspondent to maintain communication relationship with the Japanese.4. Being recommended by someone who already know the Japanese company also have good relationships would create a good impression.Business Negotiation1. Person must be vigilant at observing Japaneses non-verbal communication as they have crucial time saying no.2. Japanese are non confrontational.3. Japanese prefer broad agreements.4. Never raise your voice or assailable temper during negotiations.5. Be patient as Japanese remain silent for long time.6. A gesture of goodwill using Japanese lawyer.Meeting Etiquette1. cargo area to be introduced.2. Formal greetings ritualized.3. Impolite to introduce yourself.4. Show correct amount of respect.5. Traditional form of greeting bow.Understanding Foreign Ways1. They dont expect foreigners to speak or read in Japanese language.2. A s long as respect is shown, mistakes are allowed.3. They are ready to help always but often feel embarrassed due to lack of knowledge of English.Non-Verbal communication of Japanese1. Frowning is considered as a sign of disagreement when someone is speaking.2. An impassive expression is maintained by Japanese while speaking.3. Japanese rely on tone of voice, posture facial expression to tell them what someone feels.4. Staring at another persons eyes is considered disrespectful.5. Scratching the eyebrow, inhaling through clenched teeth, scratching back of the head tilting the head are some expressions to watch out.Dining Etiquette1.Remove shoes limit on slippers before entering.2. For dinner, arrive on time.3. Dress formally until youve not been told that the occasion is casual.4. Put on the toilet slippers before going to the toilet thence remove it when youre finished.Dress Etiquette1. Men should wear conservative, dark colored suits.2. Business attire is conservative.3. Women should dress conservatively.Business Meeting Etiquettes1. Rather than sending fax, letter or email, its better to telephone for an appointment.2. Appointments should be made in advance for several(prenominal) weeks.3. Arrive on time for meetings. Be punctual.4. Japanese may take several weeks to be comfortable with you. Be patient and calm.5. To prove trustworthiness ability, respond quickly.6. Present the senior most member of the company with a gift , at the end of the meeting.7. Never refuse a respect by Japanese, as they believe in Long-term relationships.8. A small amount of business may be awarded as a trial tto know if you meet your commitments.9. The most senior Japanese person will be seated furthest from the door, with the balance wheel of the people in descending rank until the most junior person is seated closest to the door.10. Being a group society is ready for a group meeting, even if you are expecting to meet only one person.11. Always provide a package of literat ure about your company including articles and client testimonials. . .